In accordance with the training objectives, the participants:
- Will develop effective strategies for handling conflict.
- Will learn, to practice and follow a simple model for conflict resolution.
- Will learn the possible benefits of conflict, when handled properly.
- Will feel more confident in the treatment (interpersonal and general) conflict situations in the workplace.
- Will gain knowledge and be aware of the different styles, and levels of conflict results
- Will recognize the potential benefits and disadvantages of third-party interference.
Who can participate: Leaders, managers, supervisors and employees of all levels.
Duration: 2 full days - 8 sessions.
