In accordance with the training objectives, the participants:
- Will understand the importance and completeness of relationships with customers.
- Will learn ways of discovering the potential customers, overcoming obstacles and establishing meetings.
- Will learn effective use of telephone, e-mail, the Internet, further building and strengthening relationships. References and their usage.
- Will learn to build the conversation with potential clients - icebreaking, preventing the crisis in relationship. Trust and Loyalty.
Who can participate: Leaders, managers, supervisors and employees of all levels.
Duration: 1 full day - 4 sessions
